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Cookies Policy
1. What are cookies?
Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to recognise your device and remember certain information about your visit. Cookies may be placed by Joospin Casino or by trusted third parties that provide services used on the website.
Some cookies remain on your device only while your browser is open. These are commonly known as session cookies and are generally deleted when you close your browser. Other cookies remain for a set period or until you delete them. These are known as persistent cookies. The length of time a cookie remains active depends on its purpose and the settings used for that cookie.
We may also use technologies that perform similar functions to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about you, such as account, device, technical or usage information. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.
Why we use cookies
- To make the website operate correctly and provide requested online services.
- To support account access, session management and security controls.
- To remember choices, preferences and information entered during a visit.
- To understand how visitors use the website and identify areas for improvement.
- To help detect unusual activity, prevent misuse and protect the website.
- To measure the effectiveness of communications, website content and promotional activity where permitted.
- To provide relevant content or advertising through approved third-party services, subject to your choices and applicable law.
2. Types of cookies we may use
The cookies used on the website may vary depending on the pages or services you access, the device and browser you use, your consent choices and changes to our website. The following categories describe the main purposes for which cookies may be used.
Strictly necessary cookies
These cookies are required for essential website functions. They may support navigation, account or session security, fraud prevention, load balancing, consent management and other features needed to provide a service you request. Because the website may not work properly without them, strictly necessary cookies generally cannot be disabled through a website preference tool. You may be able to block them through your browser, but doing so may prevent some features from working.
Functional or preference cookies
Functional cookies allow the website to remember choices you make. For example, they may remember language, display, region, accessibility or cookie preference settings. These cookies are not always essential, but they can make the website easier and more convenient to use. If you decline them, some preferences may need to be selected again during a later visit.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, errors and general device or browser information. We use this information to monitor performance, identify technical problems, improve content and make the website clearer. Analytics information is generally assessed in aggregated or pseudonymous form where practicable.
Security and risk cookies
Security-related cookies and similar technologies may help us recognise a trusted session, identify suspicious behaviour, reduce automated abuse and protect accounts and website systems. These technologies may operate in the background and may be necessary to maintain a safe online environment.
Marketing and advertising cookies
Where used and permitted, marketing cookies may help measure campaigns, understand interactions with promotional content and deliver advertising that is more relevant to your interests. These cookies may be provided by third parties and may track activity across different websites or services. Marketing activity remains subject to applicable responsible gambling requirements and your available preferences.
3. Third-party cookies and services
Some website functions may be provided by third parties. These providers may place their own cookies or use similar technologies to deliver security, analytics, payment, customer support, content, advertising or other services. Third-party technologies are controlled by the relevant provider and may operate under that provider's privacy and cookie policies.
We aim to use third-party providers that are appropriate for the services they deliver. However, the use of a third-party service does not mean that Joospin Casino controls every aspect of the provider's processing activities. You should review the relevant third-party information if you want to understand how that provider collects, uses, stores or shares information.
Third parties may process information in Australia or overseas, depending on the service and the provider's operations. Any handling of personal information is subject to our Privacy Policy, contractual arrangements where appropriate and applicable legal requirements. We do not promise that every third-party website or service will have the same privacy practices as Joospin Casino.
Cookies may also be associated with links to external websites, applications or social media services. Once you leave our website, the external service's own terms, privacy policy and cookie practices apply. We recommend checking those documents before submitting personal information or allowing optional technologies on an external website.
Consent and lawful use
Where required, we will ask for your consent before placing or using optional cookies. You can choose which optional categories to allow through the cookie banner or preference tool made available on the website. Some processing may occur without consent where it is necessary to provide a service you request, maintain security, comply with a legal obligation or support another lawful purpose.
4. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be saved in a preference cookie so that the notice does not appear repeatedly. If you delete your cookies, reset your browser or use another device or browser, you may need to make your choices again.
You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Browser controls differ, so you should check the help or settings information for your browser and device. You may be able to configure your browser to notify you before cookies are placed, block cookies from particular websites or remove all stored cookies.
- Blocking strictly necessary cookies may affect login, navigation, security and other essential functions.
- Rejecting functional cookies may mean that your preferences are not remembered.
- Disabling analytics cookies may prevent us from understanding website performance and improving the user experience.
- Blocking marketing cookies does not necessarily remove all advertising; it may make advertising less relevant rather than eliminate it.
- Cookie settings may apply only to the browser or device on which they are changed.
- Deleting cookies does not necessarily delete information already collected or stored under our Privacy Policy.
If the website provides a preference centre, you can return to it to review or change your optional cookie choices. You may also contact us through the available website support or privacy channels if you have a question about cookies or the way information is handled. We will not ask you to provide unnecessary personal information when making a general cookie enquiry.
Children and age restrictions
The website and its services are intended only for people who meet the applicable legal age and eligibility requirements. We do not knowingly use the website to collect information from children. If you believe that a child has provided personal information or interacted with the website inappropriately, please raise the concern through the available support or privacy channel.
5. Updates and further information
We may update this Cookies Policy when our website, technology, service providers, business practices or legal obligations change. The updated version will be published on this page and will apply from the date shown or from the date it is made available, as applicable. If a change materially affects your choices, we may display an additional notice or request consent again where required.
We encourage you to review this policy from time to time so that you understand how cookies are used and how your preferences can be managed. Your selected cookie preferences will continue to apply unless they are changed, expire or are reset.
This Cookies Policy is intended to provide general information about our use of cookies. It does not replace the Privacy Policy, website terms, responsible gambling information or any other applicable terms. If there is a difference between this policy and a mandatory legal requirement, the legal requirement will apply to the extent of the inconsistency.